Default Queue Watchers not Showing as CC or Admin CCon Ticket

Oh. Erm.

Anyone have a custom scrip to add people who are Q watchers to the tickets
that get created in that Q?

-vbFrom: “Phil Homewood” pdh@snapgear.com
To: rt-users@lists.fsck.com
Sent: Monday, December 08, 2003 10:04 PM
Subject: Re: [rt-users] Default Queue Watchers not Showing as CC or Admin
CCon Ticket

Vincent J. Bono wrote:

I must bee setting somthing wrong, but when I create a ticket, the
default
watchers on the Queue don’t show up in the ticket as CCs or AdminCCs.

That’s The Way It Works. They’re watching the queue, which implies
watching tickets in it; ticket watchers don’t have to be queue
watchers.

Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh@snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - A CyberGuard Company


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