Default Queue Watchers not Showing as CC or Admin CC on Ticket

RT Users
1

Hello,

Using RT 3.0.7_1

I must bee setting somthing wrong, but when I create a ticket, the default
watchers on the Queue don’t show up in the ticket as CCs or AdminCCs.

Now, they get notified on creation thanks to a scrip, but they are not on
the actual Ticket.

Anyone ever see this before?

TIA,
Vin

2

Vincent J. Bono wrote:

I must bee setting somthing wrong, but when I create a ticket, the default
watchers on the Queue don’t show up in the ticket as CCs or AdminCCs.

That’s The Way It Works. They’re watching the queue, which implies
watching tickets in it; ticket watchers don’t have to be queue
watchers.
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh@snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - A CyberGuard Company