Debian Sarge; Qmail; Email Problems

RT Users
1

Hi

I am running RT on Sarge. Version 3.0.12. When I first installed it
worked fine.

Since then I have installed RTFM which works fine, and updated with apt-get.

The problem is that incoming email creates tickets in the normal way,
but there is no outgoing mail from RT at all.

Can anyone help or tell me how to contruct logs so I can find the problems.

Regards

Chris Robinson

2

Chris Robinson said:

Hi

I am running RT on Sarge. Version 3.0.12. When I first installed it
worked fine.

Since then I have installed RTFM which works fine, and updated with
apt-get.

The problem is that incoming email creates tickets in the normal way,
but there is no outgoing mail from RT at all.

Can anyone help or tell me how to contruct logs so I can find the
problems.

Regards

Chris Robinson

Tail -f your /var/log/syslog when RT is supposed to send an email.
Anything show up in there?

You could also check /services/qmail-smptd/log/main/current and the same
path but qmail-send intead of smtpd.

Does your tcp.cdb allow for the web server (localhost) to send emails
without authintication/restriction?

How did you install qmail? From source following lifewithqmail,
qmail-rocks.org, or via a package? Qmail is running, right? Can other
applications send mail via this server?

Sam