Db upgrade rt 3.0.7 ->rt 3.6.5

RT Users
#1

Hello,

We are running RT 3.0.7 RC1 for a lot of years now. While the world
evolved it’s to upgrade our RT server as well.
I’ve installed a new RT server build on CENTOS 5 and the RPM install,
database is mysql.

In the upgrade directory there are no upgrade scheme’s for RT 3.0.7 rc1
The first update scheme I see is 3.1.0
Does this mean that there is no upgrade possible?
Can anybody tell me if there were changes between the 3.0.7. rc 1 scheme
and 3.1.0?
And can anybody please point me in the right direction?

Greetings,

Floor Verschure.

#2

Hello,

We are running RT 3.0.7 RC1 for a lot of years now. While the world
evolved it’s to upgrade our RT server as well.
I’ve installed a new RT server build on CENTOS 5 and the RPM install,
database is mysql.

In the upgrade directory there are no upgrade scheme’s for RT 3.0.7 rc1
The first update scheme I see is 3.1.0
Does this mean that there is no upgrade possible?
Can anybody tell me if there were changes between the 3.0.7. rc 1 scheme
and 3.1.0?

There are not. You should be ok to upgrade, though always make backups
before upgrading any important software :wink:

Best,
Jesse

#3

From the README:

7 If you’re upgrading from RT 3.0 or newer:

 Read through the UPGRADING document included in this distribution.

 It includes special upgrade instructions that will help you get this
 new version of RT up and running smoothly.

 As a user with permission to install RT in your chosen installation
 directory, type:

   make upgrade   

 This will install new binaries, config files and libraries without
 overwriting your RT database.

 Update etc/RT_SiteConfig.pm in your RT installation directory.
 You'll need to add any new values you need to change from the defaults
 in etc/RT_Config.pm

 You may also need to update RT's database.  To find out, type:

   ls etc/upgrade

 For each item in that directory whose name is greater than
 your previously installed RT version, run:

   /opt/rt3/sbin/rt-setup-database --action schema \
       --datadir etc/upgrade/<version>
   /opt/rt3/sbin/rt-setup-database --action acl \
       --datadir etc/upgrade/<version>
   /opt/rt3/sbin/rt-setup-database --action insert \
        --datadir etc/upgrade/<version>

 Clear mason cache dir:
   rm -fr /opt/rt3/var/mason_data/obj

 Stop and start web-server.

It’s all laid out in a pretty straightforward manner there.

Floor Verschure wrote: