Hi, I’m using RT 5 and I’ve create a system dashboard for the RT at a glance page. When another user logs in, including the root user, it says “Either you have no rights to view saved search RT::User-27-SavedSearch-25 or identifier is incorrect”.
I’ve been through and added the view saved searches and view system dashboards for both groups and users but it still shows this. Any idea how to fix it?
Also have an issue with subscription emails not being sent out, just doesn’t work. I have the cronjob in place, but nothing sends. Thanks.