Daily/Weekly Reminder


#1

Is there a tool that exists in any form right now that can be set via cron
or manually run and email the each owner in RT, a list of their currently
open tasks? I’d like to have something email my IT group every morning and
give them a simple list of open tickets, as a reminder. If this is not
written, I’ll see what I can come up with next week, but if anyone know of
this, please let me know.

-Brandon


#2

Is there a tool that exists in any form right now that can be set via cron
or manually run and email the each owner in RT, a list of their currently
open tasks? I’d like to have something email my IT group every morning and
give them a simple list of open tickets, as a reminder. If this is not
written, I’ll see what I can come up with next week, but if anyone know of
this, please let me know.

~rt/bin/rtq -open -owner brandon@mycomputer.com

J.D. Falk "The Internet isn’t just a publishing medium or a
Product Manager medium for commerce, it’s a social medium."
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#3

Thank you. One small note, I had to use:

~rt/bin/rtq -open -owner brandon

(using the username, rather than the email address), but that is exactly
what I wanted. A little clunky to have to cron a job for each user, but I
can easily write a wrapper for that. Thank you.

-Brandon