Customizing with overlays, question about file path

RT Users
1

Hi Everyone,

I have an easy question. Where do I create the “local” dir to put overlays? Confused because there is the path /usr/src/rt-4.2.9/ but also /opt/rt4/. Do I make /usr/src/rt-4.2.9/local/? or /opt/rt4/local/?

Running RT 4.2.9 on Ubuntu 14.04

Thanks!

Roman Massey

2

The right path for this is

/opt/rt4/local

The other path only holds sources…

Regards,
Markus

3

I have an easy question. Where do I create the “local” dir to put
overlays? Confused because there is the path /usr/src/rt-4.2.9/ but also
/opt/rt4/. Do I make /usr/src/rt-4.2.9/local/? or /opt/rt4/local/?

The latter, /opt/rt4/local

/usr/src/rt-4.2.9 is likely where the source of the extension was
extracted to and built in. RT was likely then installed in to /opt/rt4

Where does your web server configuration look for RT runtime files?
Thats you best clue.

Regards,