Customizing via local dir does not work

RT Users
#1

Hello,

I’m running a RT4 (Debian package) on Debian squeeze, everything fine so
far. At the moment, I’m doing customizings.

I’m playing around with the “redirect when abort”-issue mentioned in
5168069A.2080002@pgs-info.de. So I’m trying with modifying
Display.html. To do so, I copied the original file

/usr/share/request-tracker4/html/Ticket/Display.html

to

/usr/local/share/request-tracker4/html/Ticket/Display.html

After cleaning the mason cache and restarting Apache, the changes do not
work. If I’m putting my modifictaion in the original file, it works -
but I don’t want to poke around in an original file.

Anyone any clue what the problem could be?

Thanks in advance and kind regards, Patrick

#2

Hello again,

dumb mistake: the rights were not set correct (why?). After setting the
rights in my local dir accordingly to the original dir, it worked.

Regards, PatrickAm 19.04.2013 17:20, schrieb Patrick G. Stoesser:

Hello,

I’m running a RT4 (Debian package) on Debian squeeze, everything fine so
far. At the moment, I’m doing customizings.

I’m playing around with the “redirect when abort”-issue mentioned in
5168069A.2080002@pgs-info.de. So I’m trying with modifying
Display.html. To do so, I copied the original file

/usr/share/request-tracker4/html/Ticket/Display.html

to

/usr/local/share/request-tracker4/html/Ticket/Display.html

After cleaning the mason cache and restarting Apache, the changes do not
work. If I’m putting my modifictaion in the original file, it works -
but I don’t want to poke around in an original file.

Anyone any clue what the problem could be?

Thanks in advance and kind regards, Patrick