Customizing the left side main menu

Ok, in a nutshell… I’d like to add some extra options to the main menu,
where Home and Tickets and Tools, etc… exist… maybe at the bottom. But
I’d like to make them only appear based off of permissions. Ex: if you’re
in the Helpdesk group, display these additional links that will open up to
maybe a custom dashboard based on the link I click. I already figured out
how to make the custom dashboard entries… just trying to figure out how to
implement the custom menu based on user or group part… any ideas?

Ok, in a nutshell… I’d like to add some extra options to the main menu, where Home and
Tickets and Tools, etc… exist… maybe at the bottom. But I’d like to make them only appear
based off of permissions. Ex: if you’re in the Helpdesk group, display these additional links
that will open up to maybe a custom dashboard based on the link I click. I already figured out
how to make the custom dashboard entries… just trying to figure out how to implement the
custom menu based on user or group part… any ideas?

Sounds like you want the $group->HasMember method

You can read more about it Group_Overlay.pm

-kevin

but what file would I need to edit? I’m trying to find where the left side
menu is generated.On Tue, Oct 5, 2010 at 10:35 AM, Kevin Falcone falcone@bestpractical.comwrote:

On Tue, Oct 05, 2010 at 08:42:22AM -0400, Chris Hall wrote:

Ok, in a nutshell… I’d like to add some extra options to the main
menu, where Home and
Tickets and Tools, etc… exist… maybe at the bottom. But I’d like to
make them only appear
based off of permissions. Ex: if you’re in the Helpdesk group, display
these additional links
that will open up to maybe a custom dashboard based on the link I
click. I already figured out
how to make the custom dashboard entries… just trying to figure out
how to implement the
custom menu based on user or group part… any ideas?

Sounds like you want the $group->HasMember method

You can read more about it Group_Overlay.pm

-kevin

RT Training in Washington DC, USA on Oct 25 & 26 2010
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Josh Narins

Director of Application Development
SeniorBridge
845 Third Ave
7th Floor
New York, NY 10022
Tel: (212) 994-6194
Fax: (212) 994-4260
Mobile: (917) 488-6248
jnarins@seniorbridge.com
seniorbridge.comhttp://www.seniorbridge.com/

[http://www.seniorbridge.com/images/seniorbridgedisclaimerTAG.gif]

SeniorBridge Statement of Confidentiality: The contents of this email message are intended for the exclusive use of the addressee(s) and may contain confidential or privileged information. Any dissemination, distribution or copying of this email by an unintended or mistaken recipient is strictly prohibited. In said event, kindly reply to the sender and destroy all entries of this message and any attachments from your system. Thank you.From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Chris Hall
Sent: Wednesday, October 06, 2010 10:59 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Customizing the left side main menu

but what file would I need to edit? I’m trying to find where the left side menu is generated.

share/html/Elements/Tabs has the nav bar.

I found it by checking every file for the string “Simple Search”

Josh Narins

Director of Application Development
SeniorBridge
845 Third Ave
7th Floor
New York, NY 10022
Tel: (212) 994-6194
Fax: (212) 994-4260
Mobile: (917) 488-6248
jnarins@seniorbridge.com
seniorbridge.comhttp://www.seniorbridge.com/

[http://www.seniorbridge.com/images/seniorbridgedisclaimerTAG.gif]

SeniorBridge Statement of Confidentiality: The contents of this email message are intended for the exclusive use of the addressee(s) and may contain confidential or privileged information. Any dissemination, distribution or copying of this email by an unintended or mistaken recipient is strictly prohibited. In said event, kindly reply to the sender and destroy all entries of this message and any attachments from your system. Thank you.From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Chris Hall
Sent: Wednesday, October 06, 2010 10:59 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Customizing the left side main menu

but what file would I need to edit? I’m trying to find where the left side menu is generated.