Approval emails coming from “Unknown Sender” to Inbox. I followed below template for the configuration of Customizing/Approvals template:
https://docs.bestpractical.com/rt/5.0.1/customizing/approvals.html
Please help.
Approval emails coming from “Unknown Sender” to Inbox. I followed below template for the configuration of Customizing/Approvals template:
https://docs.bestpractical.com/rt/5.0.1/customizing/approvals.html
Please help.
The From address is defined as the Queue’s Address.
Now a new Queue will appear named “___Approvals”, Click it and add in the “Reply Address” your desired From address.
Thank You for your quick response and solution.