Hi All,
Can any buddy please help me out.How to use RT customer Integration.Can
I try this way !
I will create a new queue for each customer.And the assigned internal
users will be same for all the queues and permissions etc remains the
same.Even I want provide a login for each customer where they can see
only their tickets and dash board reports.! Is it possible !
We are just migrating ourself from eventum.
Thanks in advance for ur valuable suggestions.
jnaneshwar_bantanur.vcf (379 Bytes)