Customer Integration

Hi All,

Can any buddy please help me out.How to use RT customer Integration.Can
I try this way !

I will create a new queue for each customer.And the assigned internal
users will be same for all the queues and permissions etc remains the
same.Even I want provide a login for each customer where they can see
only their tickets and dash board reports.! Is it possible !

We are just migrating ourself from eventum.

Thanks in advance for ur valuable suggestions.

jnaneshwar_bantanur.vcf (379 Bytes)