Custom Search Possibilities

A colleague asked me if it is possible to create a search for tickets last
updated within the past 48 hours. He can search for ‘yesterday’ as well as
‘today’. Is it possible to create a search that can do ‘48 hours ago’?

Keep up with me and what I’m up to: http://theillien.blogspot.com

Yes, that manages to return every ticket in teh database

Keep up with me and what I’m up to: http://theillien.blogspot.com

Schincke, Keith D. (JSC-IT)[MEI] wrote:

Have you tried the below?

LastUpdated > ‘-2 days’

Keith-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Mathew
Snyder
Sent: Thursday, December 27, 2007 4:20 PM
To: rt-users@lists.fsck.com
Subject: [rt-users] Custom Search Possibilities

A colleague asked me if it is possible to create a search for tickets
last updated within the past 48 hours. He can search for ‘yesterday’ as
well as ‘today’. Is it possible to create a search that can do ‘48
hours ago’?

Keep up with me and what I’m up to: http://theillien.blogspot.com
The rt-users Archives

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Try "2 days ago"On 12/27/07, Mathew Snyder theillien@yahoo.com wrote:

Yes, that manages to return every ticket in teh database

Keep up with me and what I’m up to: http://theillien.blogspot.com

Schincke, Keith D. (JSC-IT)[MEI] wrote:

Have you tried the below?

LastUpdated > ‘-2 days’

Keith

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Mathew
Snyder
Sent: Thursday, December 27, 2007 4:20 PM
To: rt-users@lists.fsck.com
Subject: [rt-users] Custom Search Possibilities

A colleague asked me if it is possible to create a search for tickets
last updated within the past 48 hours. He can search for ‘yesterday’ as
well as ‘today’. Is it possible to create a search that can do ‘48
hours ago’?


Keep up with me and what I’m up to: http://theillien.blogspot.com


The rt-users Archives

SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:

If you sign up for a new RT support contract before December 31, we’ll
take up to 20 percent off the price. This sale won’t last long, so get
in touch today.
Email us at sales@bestpractical.com or call us at +1 617 812 0745.

Community help: http://wiki.bestpractical.com Commercial support:
sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com


The rt-users Archives

SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:

If you sign up for a new RT support contract before December 31, we’ll take
up to 20 percent off the price. This sale won’t last long, so get in touch
today.
Email us at sales@bestpractical.com or call us at +1 617 812 0745.

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Sweet. Thanks, works like a charm.

Keep up with me and what I’m up to: http://theillien.blogspot.com

Todd Chapman wrote: