Custom scrip, user-defined condition on custom fie ld

Take a look at
Request Tracker Wiki Message-----
From: Jens Porup []
Sent: Wednesday, July 07, 2004 1:31 AM
Subject: [rt-users] custom scrip, user-defined condition on custom field


I want to create a Custom Condition for a scrip based on a Custom Field
set to a certain value.

A search of the archive reveals this:


but ‘perldoc’ doesn’t suggest the accessor method name to get
the value of a custom field.

So basically, in English, I want my custom condition to be:

If MyVariable equals ThisValue, then Notify etc



Be sure to check out the RT wiki at

This e-mail may be privileged and/or confidential, and the sender does not waive any related rights and obligations. Any distribution, use or copying of this e-mail or the information it contains by other than an intended recipient is unauthorized. If you received this e-mail in error, please advise me (by return e-mail or otherwise) immediately.

Ce courrier �lectronique est confidentiel et prot�g�. L’exp�diteur ne renonce pas aux droits et obligations qui s’y rapportent. Toute diffusion, utilisation ou copie de ce message ou des renseignements qu’il contient par une personne autre que le (les) destinataire(s) d�sign�(s) est interdite. Si vous recevez ce courrier �lectronique par erreur, veuillez m’en aviser imm�diatement, par retour de courrier �lectronique ou par un autre moyen.