Custom fields not mandatory for self serve

RT Users
1

Hello,
I noticed that custom fields that I have defined as mandatory, seem to not
be mandatory on the self-serve “create a new ticket” page. They function
properly for a user with more rights, but seem to be optional for a someone
using the self serve feature. Here are the rights I’ve given them for each
custom field:
-ModifyCustomField
-SeeCustomField

Is this intentional?
If not, does anyone have advice about how to fix it?
thanks.
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2

Hello,

Ehlo,

I noticed that custom fields that I have defined as mandatory, seem to not
be mandatory on the self-serve “create a new ticket” page. They function
properly for a user with more rights, but seem to be optional for a someone
using the self serve feature. Here are the rights I’ve given them for each
custom field:
-ModifyCustomField
-SeeCustomField

Is this intentional?
If not, does anyone have advice about how to fix it?

Validation of CFs on SelfService has never been in RT, but it’s now in
the current svn, see:

http://rt3.fsck.com/Ticket/Display.html?id=10936&user=guest&pass=guest

if you’re running 3.8.1, you can grab the svn commit r15778 and apply it
to your installation.