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You need to go to
Configuration > Global > Custom Fields > Users
and then select the custom field.
Dan Fulbright wrote:
How do user custom fields work? I have used transaction and ticket
custom fields successfully, but I can’t seem to figure out user custom
fields. I created a custom field, and checked “Users” for "Applies to,"
but it doesn’t seem to show up anywhere. I would assume it would be in
the “Custom Fields” box for a user, but that box is empty.
I don’t believe it’s a permissions issue, as I made myself a superuser
to test this. I’m using RT 3.4.1.
Thanks in advance.
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