Custom fields are not being displayed (fwd)

Alison_Downie · February 2, 2007, 10:29am

Sorry - meant to send this to the rt-user list as well!Date: Thu, 1 Feb 2007 18:03:55 +0000 (GMT)
From: Alison Downie alisond@inf.ed.ac.uk
To: Tomasz Wlodek tomw@bnl.gov
Subject: Re: [rt-users] Custom fields are not being displayed

Yup! (and ModifyCustomField!). I took a copy of the database from 3.0.8 and ran
the update steps ( /etc/upgrade ) as described in step 7 in the README
file forgot to mention that as well!

Thanks,

Alison

Joe_Casadonte1 · February 4, 2007, 3:56am

I am trying to upgrade from 3.0.8 to 3.6.1 and it all looked OK apart
from not being able to see any Custom Fields when I display a ticket.
Despite giving myself the appropriate rights (AdminCustomField etc) I
cannot perform

I’m seeing the same thing. Under FireFox 2.0.0.1 the field appears;
under IE 6.0 SP2 the field does not show up. I’m logged in as the same
user. This only happens with “Combobox: select or enter one value”
fields, though; “Enter One Value” fields show up fine. This is RT 3.6.3

Regards,

joe