Custom Field values driving the contents of other custom fields

RT Users
1

First, we are on RT 3.8.10 (I know, it’s old!!!) and I searched
google/listserv and the extensions list on BP’s site and didn’t find
anything that looked like this…

Is there functionality out there for RT that allows 1 custom field’s value
to dictate the values available in another custom field?

I could see this being possible through some sort of customization, but I’m
hoping not to have to go there…

Thoughts?

Mike Johnson
Datatel Programmer/Analyst
Northern Ontario School of Medicine
955 Oliver Road
Thunder Bay, ON P7B 5E1
Phone: (807) 766-7331
Email: mike.johnson@nosm.ca

2

First, we are on RT 3.8.10 (I know, it’s old!!!) and I searched google/listserv
and the extensions list on BP’s site and didn’t find anything that looked like
this…

Is there functionality out there for RT that allows 1 custom field’s value to
dictate the values available in another custom field?

I could see this being possible through some sort of customization, but I’m
hoping not to have to go there…

You may be able to use Categories are based on, may or may not do what
you want. It limits the second CF based on input in the first CF, but
it’s not a magical dynamic form builder wizard.

-kevin