When creating custom fields in RT4, there is a dropdown called Type with
values such as “Enter one value”, “Select multiple values”, etc.
When creating or modifying a ticket, each custom field has these text
labels beside it as an instruction to the user. However standard fields
like Owner or Status do not. Is it possible to remove these unwanted
text labels so that only the Name of the custom field is displayed?
Mike DeVries
Dido Internet Inc
514-990-4444
mike@dido.ca
When creating custom fields in RT4, there is a dropdown called Type with values such as “Enter
one value”, “Select multiple values”, etc.When creating or modifying a ticket, each custom field has these text labels beside it as an
instruction to the user. However standard fields like Owner or Status do not. Is it possible
to remove these unwanted text labels so that only the Name of the custom field is displayed?
The easiest solution is to hide it using site-local CSS on the cflabel’s
type span
-kevin