Custom Field select boxes erroneously displayed as multi-select...?

RT Users
1

Hi folks,

I have a bunch of custom field select box popups, (a single selection from
several possible pre-defined values), and they all display like multi-select
popups. The point is they look like multi-select popups, even though the
behaviour is correctly single-select. What I am looking for is a way to
force these select popups to look like single-select popup menus. Is there
an obvious switch somewhere which defines this (currently incorrect) display
behaviour, which I’m missing, does anyone know, please? TIA.

Richard Foley
Ciao - shorter than aufwiedersehen

2

Richard,

I have some code that some generous person on this list gave me for

turning “Select” CF’s into drop-down boxes. Would that help?

Kenn
LBNLOn 3/26/2009 5:21 AM, Richard Foley wrote:

Hi folks,

I have a bunch of custom field select box popups, (a single selection from
several possible pre-defined values), and they all display like multi-select
popups. The point is they look like multi-select popups, even though the
behaviour is correctly single-select. What I am looking for is a way to
force these select popups to look like single-select popup menus. Is there
an obvious switch somewhere which defines this (currently incorrect) display
behaviour, which I’m missing, does anyone know, please? TIA.

3

Hi Ken,

Yes please, that sounds perfect :slight_smile:

Richard Foley
Ciao - shorter than aufwiedersehen

Richard,

I have some code that some generous person on this list gave me for

turning “Select” CF’s into drop-down boxes. Would that help?

Kenn
LBNL

Hi folks,

I have a bunch of custom field select box popups, (a single selection from
several possible pre-defined values), and they all display like
multi-select
popups. The point is they look like multi-select popups, even though the
behaviour is correctly single-select. What I am looking for is a way to
force these select popups to look like single-select popup menus. Is
there
an obvious switch somewhere which defines this (currently incorrect)
display

4

Hi folks,

I have a bunch of custom field select box popups, (a single selection from
several possible pre-defined values), and they all display like multi-select
popups. The point is they look like multi-select popups, even though the
behaviour is correctly single-select. What I am looking for is a way to
force these select popups to look like single-select popup menus. Is there
an obvious switch somewhere which defines this (currently incorrect) display

I’ll quibble with “incorrect” - Though I’d be very happy if this were
per-field settable.

share/html/Elements/EditCustomFieldSelect is the file you want.
and you’re looking for the size= bit

5

Richard,

I was given the following code to modify the way Custom Fileds are

presented:

To modify the way certain Custom Fields are set up for entering data,

the following code should be added after line #76 and before the

last “return”

command in the directory

/$RTHOME/rt-3.6.4/local/html/Elements/*EditCustomField

if ($Type eq “Text”)
{
$Rows = 8;
$Cols = 50;
}
elsif ($Type eq “Wikitext”)
{
$Rows = 8;
$Cols = 50;
}
elsif ($Type eq “Select” and $MaxValues == 1)
{
$Rows = 1;
$Cols = 30;
}

Hope this helps.

Kenn
LBNLOn 3/26/2009 10:37 AM, Richard Foley wrote:

Hi Ken,

Yes please, that sounds perfect :slight_smile:

6

Hi Ken,

That did it (perfect) thanks very much indeed!

I’ll quibble with “incorrect” - Though I’d be very happy if this were
per-field settable.

I concede on your quibble, although it would seem like a useful
changable “default” setting on the customField creation page.

Patch anyone ?-)

Richard Foley
Ciao - shorter than aufwiedersehen

One, Two, Free! – Richard Foley Thursday 26 March 2009 19:52:09 Ken Crocker wrote:

Richard,

I was given the following code to modify the way Custom Fileds are

presented:

To modify the way certain Custom Fields are set up for entering data,

the following code should be added after line #76 and before the

last “return”

command in the directory

/$RTHOME/rt-3.6.4/local/html/Elements/*EditCustomField

if ($Type eq “Text”)
{
$Rows = 8;
$Cols = 50;
}
elsif ($Type eq “Wikitext”)
{
$Rows = 8;
$Cols = 50;
}
elsif ($Type eq “Select” and $MaxValues == 1)
{
$Rows = 1;
$Cols = 30;
}

Hope this helps.

Kenn
LBNL

On 3/26/2009 10:37 AM, Richard Foley wrote:

Hi Ken,

Yes please, that sounds perfect :slight_smile: