Custom Field Question

Hi,

RT 3.4
Solaris
Mysql

Is there a way to make a custom field a mandatory field?

Is it possible to import values into the custom field or do I need to
type it in manually?

Thanks,
Ron
Ron Tyro
Scotiabank Information Commmons, University of Toronto

Hi,

Is there a way to make a custom field a mandatory field?

Is it possible to create a scrip to make a custom field mandatory? That
is, it cannot be blank. If yes, can somebody show me a sample of such a
scrip?

Thanks,
Ron

Ron Tyro wrote:

Hi,

RT 3.4
Solaris
Mysql

Is there a way to make a custom field a mandatory field?

Is it possible to import values into the custom field or do I need to
type it in manually?

Thanks,
Ron

Ron Tyro
Scotiabank Information Commmons, University of Toronto


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Ron Tyro
Scotiabank Information Commmons, University of Toronto

Hi,

Is there a way to make a custom field a mandatory field?

Is it possible to create a scrip to make a custom field mandatory? That
is, it cannot be blank. If yes, can somebody show me a sample of such a
scrip?

Thanks,
Ron

The problem with doing it in a scrip is that the scrip
runs after the save is complete. The best way would be
to override the RT API.