Hi,
RT 3.4
Solaris
Mysql
Is there a way to make a custom field a mandatory field?
Is it possible to import values into the custom field or do I need to
type it in manually?
Thanks,
Ron
Ron Tyro
Scotiabank Information Commmons, University of Toronto
Hi,
Is there a way to make a custom field a mandatory field?
Is it possible to create a scrip to make a custom field mandatory? That
is, it cannot be blank. If yes, can somebody show me a sample of such a
scrip?
Thanks,
Ron
Ron Tyro wrote:
Hi,
RT 3.4
Solaris
Mysql
Is there a way to make a custom field a mandatory field?
Is it possible to import values into the custom field or do I need to
type it in manually?
Thanks,
Ron
Ron Tyro
Scotiabank Information Commmons, University of Toronto
The rt-users Archives
RT Administrator and Developer training is coming to your town soon! (Boston, San Francisco, Austin, Sydney) Contact training@bestpractical.com for details.
Be sure to check out the RT Wiki at http://wiki.bestpractical.com
Ron Tyro
Scotiabank Information Commmons, University of Toronto
Hi,
Is there a way to make a custom field a mandatory field?
Is it possible to create a scrip to make a custom field mandatory? That
is, it cannot be blank. If yes, can somebody show me a sample of such a
scrip?
Thanks,
Ron
The problem with doing it in a scrip is that the scrip
runs after the save is complete. The best way would be
to override the RT API.