Custom field position and layout design

Hi,

We would like to know if it is possible to control the order and layout
of custom fields.

Specifically we have 2 different groups of users that should fill out 2
groups of custom fields.
It would be nice to group them separately have control over the order
and layout.

Any suggestions?

Thanks,
Gilbert.

Hi,

Order controlled in UI. Order is global setting. Use latest 3.8.x
releses where functionality was improved.

Layout is not configurable through UI, you can try CSS, but I’m not
sure how far you can go with it.On Sat, May 28, 2011 at 7:34 PM, Gilbert Rebeiro gilbert@dido.ca wrote:

Hi,

We would like to know if it is possible to control the order and layout of
custom fields.

Specifically we have 2 different groups of users that should fill out 2
groups of custom fields.
It would be nice to group them separately have control over the order and
layout.

Any suggestions?

Thanks,
Gilbert.

Best regards, Ruslan.

Order controlled in UI. Order is global setting. Use latest 3.8.x
releses where functionality was improved.

To expand a little - you can control this from
Configuration -> Queues -> Queue Name -> Ticket Custom Fields

I believe you need at least 3.8.8 for the features Ruz added

-kevin