Custom $CorrespondAddress

RT Users
1

Is it possible to set $CorrespondAddress and $CommentAddress to the
email address of the RT user doing the reply or comment? I have been
searching for a variable or function call that I can toss into…

Set($CorrespondAddress , ‘$EmailAddress???’);
Set($CommentAddress , ‘$EmailAddress???’);

Does anyone know where I should start looking?

Thank you.

2

FYI, I have been trying things like…

Set($CorrespondAddress , “$RT::LdapMap{‘EmailAddress’}”);
Set($CommentAddress , “$RT::LdapMap{‘EmailAddress’}”);On 6/5/05, OliveAddict oliveaddict@gmail.com wrote:

Is it possible to set $CorrespondAddress and $CommentAddress to the
email address of the RT user doing the reply or comment? I have been
searching for a variable or function call that I can toss into…

Set($CorrespondAddress , ‘$EmailAddress???’);
Set($CommentAddress , ‘$EmailAddress???’);

Does anyone know where I should start looking?

Thank you.

3

Ignore this question. I prefer to have email routing through
rt-mailgate, so I am trying to work that out now for multipule queues.
Cheers.On 6/5/05, OliveAddict oliveaddict@gmail.com wrote:

FYI, I have been trying things like…

Set($CorrespondAddress , “$RT::LdapMap{‘EmailAddress’}”);
Set($CommentAddress , “$RT::LdapMap{‘EmailAddress’}”);

On 6/5/05, OliveAddict oliveaddict@gmail.com wrote:

Is it possible to set $CorrespondAddress and $CommentAddress to the
email address of the RT user doing the reply or comment? I have been
searching for a variable or function call that I can toss into…

Set($CorrespondAddress , ‘$EmailAddress???’);
Set($CommentAddress , ‘$EmailAddress???’);

Does anyone know where I should start looking?

Thank you.