Curious about "People" display for unprivileged users

RT Users
1

To all,

I noticed that on any ticket in our environment (3.8.7) an unprivileged user
that is a “requestor” has additional info displayed about them under the
Blue box entitled “More about Name of User”. I never noticed this before.

When did this start happening?

Is there a way to turn it off?

I hate to look like a dufus, but I really never noticed any info on this
feature before. Any help would be appreciated.

Thanks.

Kenn
LBNL

2

I noticed that on any ticket in our environment (3.8.7) an unprivileged
user that is a “requestor” has additional info displayed about them
under the Blue box entitled “More about Name of User”. I never noticed
this before.

When did this start happening?

Version control history is useful here. It appears the first
incarnation was committed in early 2001 with b406f098.

Is there a way to turn it off?

Not in 3.8 unless you want to override
share/html/Ticket/Elements/ShowRequestor. 3.9-trunk already includes
much more control over this element.

Thomas

3

Thomas,

Sounds good. It’s not really a problem, I just didn’t know it existed. I
didn’t start administrating RT until 2006.

I’m starting to get REAL Curious and ANXIOUS about 3.9.

Kenn
LBNLOn Mon, Oct 18, 2010 at 12:33 PM, Thomas Sibley trs@bestpractical.comwrote:

On 18 Oct 2010 15:16, Kenneth Crocker wrote:

I noticed that on any ticket in our environment (3.8.7) an unprivileged
user that is a “requestor” has additional info displayed about them
under the Blue box entitled “More about Name of User”. I never noticed
this before.

When did this start happening?

Version control history is useful here. It appears the first
incarnation was committed in early 2001 with b406f098.

Is there a way to turn it off?

Not in 3.8 unless you want to override
share/html/Ticket/Elements/ShowRequestor. 3.9-trunk already includes
much more control over this element.

Thomas

I hate to look like a /dufus/, but I really never noticed any info on
this feature before. Any help would be appreciated.

Thanks.

Kenn
LBNL