The problem is that you would have to build the intelligence
of the RT API into Crystal. The relations between some of
the RT tables and not straightforward. Also crytsal would
not enforce RT’s permissions. You would be better off to
do the reporting in Perl and output to HTML, PDF, or
something understood by a preferred formatting tool.
-ToddOn Thu, Jan 04, 2007 at 11:05:51PM -0500, Mathew Snyder wrote:
Has anyone successfully used Crystal Reports with their RT installation? I
don’t know much about it myself so I’m curious about how it would interface.
Would it have to be run separately or is there a way to include it in the
We have a new license here at work and I’ve been asked to find out about its
interaction with RT.
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