Can I create one article in more than one class on RTFM?
Fernanda L. M. Martins
Can I create one article in more than one class on RTFM?
Fernanda L. M. Martins
Can I create one article in more than one class on RTFM?
No, think of a Class like a Queue. One Class per Article, one Queue
per Ticket.
You want global topics I suspect.
-kevin