I am trying to add an attachment as part of the ticket creation with REST (in 4.0.2)
Following is my input:
Requestor: johnt
Queue: 'General’
Attachment: /var/log/test.pdf
Ticket gets created but no attachment and I get the error
RT/4.0.2 409 Syntax Error
Ticket 6 created.
attachment: Unknown field.
What is the input to create ticket with attachments? Does anyone know?
Thanks
I am trying to add an attachment as part of the ticket creation with REST (in 4.0.2)
Following is my input:
Requestor: johnt
Subject: ‘test ticket’
Queue: ‘General’
Attachment: /var/log/test.pdf
Ticket gets created but no attachment and I get the error
RT/4.0.2 409 Syntax Error
Ticket 6 created.
attachment: Unknown field.
What is the input to create ticket with attachments? Does anyone know?
The REST interface only supports commenting or corresponding with
attachments, not creating.
-kevin