Creating a child ticket in a different queue?

RT Users
1

The subject pretty much says it all. We are runing 3.8.10. When you
create a child ticket, it is created in the same queue. The ticket
creation page doesn’t give you the opportunity to select a different
queue. It is possible to remove that restriction and creaate a ticket in
a different queue?

2

Use extension RT::Extension::SpawnLinkedTicketInQueue
It does exactly what you need by adding more controls to the Links Box
works perfectly !

Rapha�l

“Yan Seiner” yan@seiner.com
Envoy� par : rt-users-bounces@lists.bestpractical.com
06/07/2011 00:51

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[rt-users] Creating a child ticket in a different queue?

The subject pretty much says it all. We are runing 3.8.10. When you
create a child ticket, it is created in the same queue. The ticket
creation page doesn’t give you the opportunity to select a different
queue. It is possible to remove that restriction and creaate a ticket in
a different queue?

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