Couldn't find plugin 'Tickets' when using Shredder RT v3.8.10

Sorry all, I know that’s an old version!!

Was there something fixed in 3.8.17 that resolved this issue, or am I doing
something wrong?

I’m getting the error even when trying to run the help on the Tickets
plugin.

Couldn’t find plugin 'Tickets’
Plugins list:
Objects
Users
Attachments
Summary
Tickets
SQLDump

Thanks!
Mike.
Mike Johnson
Datatel Programmer/Analyst
Northern Ontario School of Medicine
955 Oliver Road
Thunder Bay, ON P7B 5E1
Phone: (807) 766-7331
Email: mike.johnson@nosm.ca