I installed RT3, with PostgreSQL and uploaded my DB, from RT2.
Now, I can create queues, users, etc, but I can’t create tickets! When I try to do it, I get the following error, in Apache’s error log:
[Mon May 5 15:59:01 2003] [crit]: Couldn’t create a ticket (/opt/rt3/lib/RT/Ticket_Overlay.pm:482)
[Mon May 5 15:59:01 2003] [error]: WebRT: Ticket could not be created due to an internal error () (/opt/rt3/share/html/Elements/Error:53)
Anybody can give me a help, about this?
smime.p7s (4.59 KB)