Could not set preferences

RT Users
1

To list,

I finally got 3.8.6 up in Linux. In testing it out, I found that when I
made changes to the arrangement in my home page, nothing worked. I tried
moving a few queries around from the left to right of the screen and
top-down, to no avail.
Also, when I tried to change my preferences in default Queue, I got an
error message:

Content could not be set to HASH(0xccb3218).

Help anyone?

Kenn
LBNL

2

Ken Crocker wrote:

To list,

I finally got 3.8.6 up in Linux. In testing it out, I found that when I
made changes to the arrangement in my home page, nothing worked. I tried
moving a few queries around from the left to right of the screen and
top-down, to no avail.
Also, when I tried to change my preferences in default Queue, I got an
error message:

Content could not be set to HASH(0xccb3218).

Help anyone?

Please upgrade to 3.8.7 of RT which fixes ATLEAST one showstopper bug in
conjuction with Oracle.
I’m almost sure that your problems will go away when you install rt-3.8.7

Regards,

Joop

3

Joop,

Will do. Thanks.

Kenn
LBNLOn 1/13/2010 10:41 AM, Joop van de Wege wrote:

Ken Crocker wrote:

To list,

I finally got 3.8.6 up in Linux. In testing it out, I found that when
I made changes to the arrangement in my home page, nothing worked. I
tried moving a few queries around from the left to right of the
screen and top-down, to no avail.
Also, when I tried to change my preferences in default Queue, I got
an error message:

Content could not be set to HASH(0xccb3218).

Help anyone?

Please upgrade to 3.8.7 of RT which fixes ATLEAST one showstopper bug
in conjuction with Oracle.
I’m almost sure that your problems will go away when you install
rt-3.8.7

Regards,

Joop