Could not find component for path 'php /Elements/Header'

RT Users
1

Hi,

I’m just trying to install RT 2.0.14 to Apache/1.3.26, and after finally
(I believe) fixing it so it doesn’t ask if I want to download the pages,
now have it so it will present me with the login screen, but when I type
in the default user root & password, I get the following error:

System error
error: could not find component for path 'php /Elements/Header’
context:
1: <&php /Elements/Header, Title=>“Start page”, Refresh =>
$session{‘home_refresh_interval’} &>
2: <&php /Elements/Tabs, current_toptab => ‘’ &>
3:


4:
5:

…
code stack: /usr/local/rt2/WebRT/html/index.html:1
/usr/local/rt2/WebRT/html/autohandler:58

I’ve checked my etc/config.pm and the MasonComponent stuff all seems to
be pointing to directories which do exist:

$MasonComponentRoot = “/usr/local/rt2/WebRT/html”;
$MasonLocalComponentRoot = “/usr/local/rt2/local/WebRT/html”;
$MasonDataDir = “/usr/local/rt2/WebRT/data”;
$MasonSessionDir = “/usr/local/rt2/WebRT/sessiondata”;

and Elements/Header is there under $MasonComponentRoot - it just
doesn’t seem to be found by the script.

Not sure if it could be my web configuration, but here’s what we have
anyway:

RT2 configuration

<Directory “/usr/local/rt2”>
AllowOverride AuthConfig
Options ExecCGI
RemoveType .html

Alias /rt2 /usr/local/rt2/WebRT/html
PerlModule Apache::DBI
PerlFreshRestart On
PerlRequire /usr/local/rt2/bin/webmux.pl
<Location /rt2>
SetHandler perl-script
PerlHandler RT::Mason

(btw, I need the RemoveType in there as we have AddType
application/x-httpd-php globally for .html files on the server, and this
seemed to affect the open-file-or-save issue)

Has anyone seen this before, or could give me a pointer what could be
wrong?

Thanks,
J C Doran
2

Actually, we’ve just solved this problem.

Turns out that one of my co-workers in trying to help debug the
open-file-or-save problem changed some of the tags in the index.html
file.

Changing them back to what they were meant to be makes it work so much
better :)On Fri, 2002-08-09 at 10:18, Jeremy Doran wrote:

Hi,

I’m just trying to install RT 2.0.14 to Apache/1.3.26, and after finally
(I believe) fixing it so it doesn’t ask if I want to download the pages,
now have it so it will present me with the login screen, but when I type
in the default user root & password, I get the following error:

System error
error: could not find component for path ‘php /Elements/Header’
context:
1: <&php /Elements/Header, Title=>“Start page”, Refresh =>
$session{‘home_refresh_interval’} &>
2: <&php /Elements/Tabs, current_toptab => ‘’ &>
3:


4:
5:

…
code stack: /usr/local/rt2/WebRT/html/index.html:1
/usr/local/rt2/WebRT/html/autohandler:58

I’ve checked my etc/config.pm and the MasonComponent stuff all seems to
be pointing to directories which do exist:

$MasonComponentRoot = “/usr/local/rt2/WebRT/html”;
$MasonLocalComponentRoot = “/usr/local/rt2/local/WebRT/html”;
$MasonDataDir = “/usr/local/rt2/WebRT/data”;
$MasonSessionDir = “/usr/local/rt2/WebRT/sessiondata”;

and Elements/Header is there under $MasonComponentRoot - it just
doesn’t seem to be found by the script.

Not sure if it could be my web configuration, but here’s what we have
anyway:

RT2 configuration

<Directory “/usr/local/rt2”>
AllowOverride AuthConfig
Options ExecCGI
RemoveType .html

Alias /rt2 /usr/local/rt2/WebRT/html
PerlModule Apache::DBI
PerlFreshRestart On
PerlRequire /usr/local/rt2/bin/webmux.pl
<Location /rt2>
SetHandler perl-script
PerlHandler RT::Mason

(btw, I need the RemoveType in there as we have AddType
application/x-httpd-php globally for .html files on the server, and this
seemed to affect the open-file-or-save issue)

Has anyone seen this before, or could give me a pointer what could be
wrong?

Thanks,

J C Doran

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