Could not find component for path MyCalendar

I just installed RT3.8.8 and when I log in I get the following at the “RT at
a glance”
(this is because we’re using this as a test bed for RT 4.0.4 migration) :

         could not find component for path 'MyCalendar' 

Here is what it looks like in my RT_SiteConfig.pm :

Calendar details can be found under

http://cpansearch.perl.org/src/NCHUCHE/RTx-Calendar-0.07/README
Set(@Plugins, qw(RTx::Calendar));
Set($CalendarDisplayOwner, 1);
Set($ICalTicketType, “Data::ICal::Entry::Event”);
Set($ICalReminderType ,“Data::ICal::Entry::Todo”);
@CalendarPopupFields = (‘Status’, ‘OwnerObj->Name’, ‘DueObj->ISO’);
Set(@Active_MakeClicky, qw(httpurl));
Set(@Plugins, qw(RTx::AssetTracker::System));
Set(@Plugins, qw(RTx::EmailCompletion));
#Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction));
Set($HomepageComponents, [qw(QuickCreate Quicksearch MyCalendar
MyAdminQueues MySupportQueues MyReminders RefreshHomepage)]);

Any and all help is greatly appreciated,
Thanks,
Scott

I just installed RT3.8.8 and when I log in I get the following at the “RT at
a glance”
(this is because we’re using this as a test bed for RT 4.0.4 migration) :

         could not find component for path 'MyCalendar'

Here is what it looks like in my RT_SiteConfig.pm :

Calendar details can be found under

http://cpansearch.perl.org/src/NCHUCHE/RTx-Calendar-0.07/README
Set(@Plugins, qw(RTx::Calendar));
Set($CalendarDisplayOwner, 1);
Set($ICalTicketType, “Data::ICal::Entry::Event”);
Set($ICalReminderType ,“Data::ICal::Entry::Todo”);
@CalendarPopupFields = (‘Status’, ‘OwnerObj->Name’, ‘DueObj->ISO’);
Set(@Active_MakeClicky, qw(httpurl));
Set(@Plugins, qw(RTx::AssetTracker::System));
Set(@Plugins, qw(RTx::EmailCompletion));
#Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction));
Set($HomepageComponents, [qw(QuickCreate Quicksearch MyCalendar
MyAdminQueues MySupportQueues MyReminders RefreshHomepage)]);

You need to put all plugins in one place

Set(@Plugins, qw(
RTx::Calendar
RT::Extension::Another
…other plugins…
));

Any and all help is greatly appreciated,
Thanks,
Scott


RT Training Sessions (http://bestpractical.com/services/training.html)

  • Boston — March 5 & 6, 2012

Best regards, Ruslan.

Thanks Ruslan,

it now looks like :

Set(@Plugins, qw(
RT::Extension::MergeUsers
RTx::Calendar
RTx::EmailCompletion
RT::Authen::ExternalAuth
));

but unfortunately the problems still persists.

Any and all ideas are greatly sppreciated,
Thanks,
ScottOn Feb 8, 2012, at 11:48 AM, Ruslan Zakirov wrote:

On Wed, Feb 8, 2012 at 20:42, senior.unix senior.unix@gmail.com wrote:

I just installed RT3.8.8 and when I log in I get the following at the “RT at
a glance”
(this is because we’re using this as a test bed for RT 4.0.4 migration) :

         could not find component for path 'MyCalendar'

Here is what it looks like in my RT_SiteConfig.pm :

Calendar details can be found under

http://cpansearch.perl.org/src/NCHUCHE/RTx-Calendar-0.07/README
Set(@Plugins, qw(RTx::Calendar));
Set($CalendarDisplayOwner, 1);
Set($ICalTicketType, “Data::ICal::Entry::Event”);
Set($ICalReminderType ,“Data::ICal::Entry::Todo”);
@CalendarPopupFields = (‘Status’, ‘OwnerObj->Name’, ‘DueObj->ISO’);
Set(@Active_MakeClicky, qw(httpurl));
Set(@Plugins, qw(RTx::AssetTracker::System));
Set(@Plugins, qw(RTx::EmailCompletion));
#Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction));
Set($HomepageComponents, [qw(QuickCreate Quicksearch MyCalendar
MyAdminQueues MySupportQueues MyReminders RefreshHomepage)]);

You need to put all plugins in one place

Set(@Plugins, qw(
RTx::Calendar
RT::Extension::Another
…other plugins…
));

Any and all help is greatly appreciated,
Thanks,
Scott


RT Training Sessions (http://bestpractical.com/services/training.html)

  • Boston — March 5 & 6, 2012


Best regards, Ruslan.

Thanks Ruslan,

it now looks like :

Set(@Plugins, qw(
RT::Extension::MergeUsers
RTx::Calendar
RTx::EmailCompletion
RT::Authen::ExternalAuth
));

but unfortunately the problems still persists.

Have you installed the RTx-Calendar extension? Is it in
/opt/rt3/local/plugins and readable by the webserver?

-kevin> On Feb 8, 2012, at 11:48 AM, Ruslan Zakirov wrote:

On Wed, Feb 8, 2012 at 20:42, senior.unix senior.unix@gmail.com wrote:

I just installed RT3.8.8 and when I log in I get the following at the “RT at
a glance”
(this is because we’re using this as a test bed for RT 4.0.4 migration) :

         could not find component for path 'MyCalendar'

Here is what it looks like in my RT_SiteConfig.pm :

Calendar details can be found under

http://cpansearch.perl.org/src/NCHUCHE/RTx-Calendar-0.07/README
Set(@Plugins, qw(RTx::Calendar));
Set($CalendarDisplayOwner, 1);
Set($ICalTicketType, “Data::ICal::Entry::Event”);
Set($ICalReminderType ,“Data::ICal::Entry::Todo”);
@CalendarPopupFields = (‘Status’, ‘OwnerObj->Name’, ‘DueObj->ISO’);
Set(@Active_MakeClicky, qw(httpurl));
Set(@Plugins, qw(RTx::AssetTracker::System));
Set(@Plugins, qw(RTx::EmailCompletion));
#Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction));
Set($HomepageComponents, [qw(QuickCreate Quicksearch MyCalendar
MyAdminQueues MySupportQueues MyReminders RefreshHomepage)]);

You need to put all plugins in one place

Set(@Plugins, qw(
RTx::Calendar
RT::Extension::Another
…other plugins…
));

Any and all help is greatly appreciated,
Thanks,
Scott


RT Training Sessions (http://bestpractical.com/services/training.html)

  • Boston — March 5 & 6, 2012


Best regards, Ruslan.


RT Training Sessions (http://bestpractical.com/services/training.html)

  • Boston March 5 & 6, 2012

Ahhh I stopped and restarted the httpd daemon and it is now working - thanks so much

ScottOn Feb 8, 2012, at 11:48 AM, Ruslan Zakirov ruz@bestpractical.com wrote:

On Wed, Feb 8, 2012 at 20:42, senior.unix senior.unix@gmail.com wrote:

I just installed RT3.8.8 and when I log in I get the following at the “RT at
a glance”
(this is because we’re using this as a test bed for RT 4.0.4 migration) :

         could not find component for path 'MyCalendar'

Here is what it looks like in my RT_SiteConfig.pm :

Calendar details can be found under

http://cpansearch.perl.org/src/NCHUCHE/RTx-Calendar-0.07/README
Set(@Plugins, qw(RTx::Calendar));
Set($CalendarDisplayOwner, 1);
Set($ICalTicketType, “Data::ICal::Entry::Event”);
Set($ICalReminderType ,“Data::ICal::Entry::Todo”);
@CalendarPopupFields = (‘Status’, ‘OwnerObj->Name’, ‘DueObj->ISO’);
Set(@Active_MakeClicky, qw(httpurl));
Set(@Plugins, qw(RTx::AssetTracker::System));
Set(@Plugins, qw(RTx::EmailCompletion));
#Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction));
Set($HomepageComponents, [qw(QuickCreate Quicksearch MyCalendar
MyAdminQueues MySupportQueues MyReminders RefreshHomepage)]);

You need to put all plugins in one place

Set(@Plugins, qw(
RTx::Calendar
RT::Extension::Another
…other plugins…
));

Any and all help is greatly appreciated,
Thanks,
Scott


RT Training Sessions (http://bestpractical.com/services/training.html)

  • Boston — March 5 & 6, 2012


Best regards, Ruslan.