Hi,
we have found a bug in RT (4.0.4) related to the “Date and Time”-picker
used to create reminders. To reproduce this bug, select a ticket and
then click into the “Due” text box in the “Reminders” widget of the
ticket overview. Next, select a date. If your browser window is not wide
enough, the time selection ui will be cut off at the windows edge. We
found this behavior using both Chromium and Firefox on Linux (see
screenshots). It is probably present in other browsers as well.
Warm regards,
Stefan
Dr. Stefan Vollmar, Dipl.-Phys.
Head of IT group
Max-Planck-Institut für neurologische Forschung
Gleuelerstr. 50, 50931 Köln, Germany
Tel.: +49-221-4726-213 FAX +49-221-4726-298
Tel.: +49-221-478-5713 Mobile: 0160-93874279
Email: vollmar@nf.mpg.de http://www.nf.mpg.de
smime.p7s (4.31 KB)
I was also able to reproduce this in Firefox 8, on an XP machine,
running 4.0.3. Tho I cant say I’ve ever noticed it before.On 12/16/2011 12:01 AM, Stefan Vollmar wrote:
Hi,
we have found a bug in RT (4.0.4) related to the “Date and Time”-picker
used to create reminders. To reproduce this bug, select a ticket and
then click into the “Due” text box in the “Reminders” widget of the
ticket overview. Next, select a date. If your browser window is not wide
enough, the time selection ui will be cut off at the windows edge. We
found this behavior using both Chromium and Firefox on Linux (see
screenshots). It is probably present in other browsers as well.
Warm regards,
Stefan
RT Training Sessions (http://bestpractical.com/services/training.html)
- Boston — March 5& 6, 2012
I was also able to reproduce this in Firefox 8, on an XP machine, running 4.0.3. Tho I cant
say I’ve ever noticed it before.
Hi,
we have found a bug in RT (4.0.4) related to the “Date and Time”-picker
used to create reminders. To reproduce this bug, select a ticket and
then click into the “Due” text box in the “Reminders” widget of the
ticket overview. Next, select a date. If your browser window is not wide
enough, the time selection ui will be cut off at the windows edge. We
found this behavior using both Chromium and Firefox on Linux (see
screenshots). It is probably present in other browsers as well.
I believe there are two branches open about this, neither of which is
a great fix which is why we haven’t merged anything down yet.
$ git br -a | grep 4.0 | grep time
remotes/origin/4.0/datetimepicker-ui
remotes/origin/4.0/time-picker-overflow-fix
-kevin
Dear Kevin,
thanks for the quick answer - solving this particular bug is far from “mission critical” for us, so there is no hurry from our point of view.
Warm regards,
StefanOn 19.12.2011, at 19:00, Kevin Falcone wrote:
On Fri, Dec 16, 2011 at 08:24:17AM -0800, 20/20 Lab wrote:
I was also able to reproduce this in Firefox 8, on an XP machine, running 4.0.3. Tho I cant
say I’ve ever noticed it before.
On 12/16/2011 12:01 AM, Stefan Vollmar wrote:
Hi,
we have found a bug in RT (4.0.4) related to the “Date and Time”-picker
used to create reminders. To reproduce this bug, select a ticket and
then click into the “Due” text box in the “Reminders” widget of the
ticket overview. Next, select a date. If your browser window is not wide
enough, the time selection ui will be cut off at the windows edge. We
found this behavior using both Chromium and Firefox on Linux (see
screenshots). It is probably present in other browsers as well.
I believe there are two branches open about this, neither of which is
a great fix which is why we haven’t merged anything down yet.
$ git br -a | grep 4.0 | grep time
remotes/origin/4.0/datetimepicker-ui
remotes/origin/4.0/time-picker-overflow-fix
-kevin
RT Training Sessions (http://bestpractical.com/services/training.html)
- Boston ˜ March 5 & 6, 2012
Dr. Stefan Vollmar, Dipl.-Phys.
Head of IT group
Max-Planck-Institut für neurologische Forschung
Gleuelerstr. 50, 50931 Köln, Germany
Tel.: +49-221-4726-213 FAX +49-221-4726-298
Tel.: +49-221-478-5713 Mobile: 0160-93874279
Email: vollmar@nf.mpg.de http://www.nf.mpg.de
smime.p7s (4.31 KB)