Corespondence added my whom?

Hi again,

I will reformulate my question, since I haven’t received any answer
previos time. When I get ticket list, is it possible to see who was
last person who added corespondence. Right now I can only see time. It
would be muc easier to see who added it, so I would know either I added
corespondence or person who requested help.

Eng. Dusan Djordjevic (RHCE) PlanetSky Ltd.
Tel: +357 22454896 * Fax: +357-22518022