Copy/Paste MAC OS 10.5, Safari problems

We just update a few days ago from RT 2.0.15 to 3.8.4.
CentOS 5.3 in a Linux-Vserver guest using PostgreSQL on another system.

One user is having a problem pasting into a comment block with Safari.
When he does a right click (three button mouse) he gets an error message
window about browser security not allowing it. He must paste into that
window and click OK to get it into comment block.

This was not happening before the upgrade.

Anyone have an idea as to why this is happening? Solution(s)? Where
else to look?

\||/
Rod

We just update a few days ago from RT 2.0.15 to 3.8.4.
CentOS 5.3 in a Linux-Vserver guest using PostgreSQL on another system.

One user is having a problem pasting into a comment block with Safari.
When he does a right click (three button mouse) he gets an error message
window about browser security not allowing it. He must paste into that
window and click OK to get it into comment block.

This was not happening before the upgrade.

Anyone have an idea as to why this is happening? Solution(s)? Where
else to look?

You’re getting this error from the Rich Text editor because Safari
won’t let it access the clipboard.

Just paste using apple-V or disable the Rich Text editor from
preferences.

RT2 didn’t have a JS editing widget

-kevin

Kevin Falcone wrote:

We just update a few days ago from RT 2.0.15 to 3.8.4.
CentOS 5.3 in a Linux-Vserver guest using PostgreSQL on another system.

One user is having a problem pasting into a comment block with Safari.
When he does a right click (three button mouse) he gets an error message
window about browser security not allowing it. He must paste into that
window and click OK to get it into comment block.

This was not happening before the upgrade.

Anyone have an idea as to why this is happening? Solution(s)? Where
else to look?

Thanks Kevin.

You’re getting this error from the Rich Text editor because Safari
won’t let it access the clipboard.

Just paste using apple-V or disable the Rich Text editor from
preferences.

RT2 didn’t have a JS editing widget

\||/
Rod