Configuration pages inaccessable

I’ve just installed RT 3.8.1 on Debian Etch.

As far as I can tell, it has gone without a hitch up to this point.
Unfortunately, though I am able to log in to the web interface with the
default root user and password, I am unable to access any configuration
pages. I can create tickets, etc, but if I click on the "configuration"
link (/Admin/) or on the “personal groups” link (/User/Groups/) under
preferences, I get told that “the page you requested could not be
found”.

My apache log shows no errors (the request returns a HTTP 200 code, like
everything else). I’m stumped. I’ve no doubt that it’s something silly
that I’m overlooking, but I just can’t see what it might be.

Any guesses?

-davidc

Get your facts first, and then you can distort them as much as you
please. -Mark Twain

David Clymer wrote:

I’ve just installed RT 3.8.1 on Debian Etch.

Any guesses?

anything in the rt log file ?

Chaim Rieger
www.jravel.com

David Clymer wrote:

I’ve just installed RT 3.8.1 on Debian Etch.

Any guesses?

anything in the rt log file ?

I’m unsure which log you are referring to. Does rt have its own log
somewhere? The only logs I am aware of are the apache logs which I set
up as part of the apache virtualhost config.

My apache config is nearly identicle to the example given in the
rt-3.8.1 README file.

-davidc

The only real way to look younger is not to be born so soon. -Charles
Schulz, cartoonist (1922-2000)

I’ve just installed RT 3.8.1 on Debian Etch.

As far as I can tell, it has gone without a hitch up to this point.
Unfortunately, though I am able to log in to the web interface with the
default root user and password, I am unable to access any configuration
pages. I can create tickets, etc, but if I click on the "configuration"
link (/Admin/) or on the “personal groups” link (/User/Groups/) under
preferences, I get told that “the page you requested could not be
found”.

My apache log shows no errors (the request returns a HTTP 200 code, like
everything else). I’m stumped. I’ve no doubt that it’s something silly
that I’m overlooking, but I just can’t see what it might be.

Any guesses?

ARrgh. As suspected, it was something very stupid. For some reason, I
had /opt/rt3/local/html as document root rather
than /opt/rt3/share/html.

-davidc

ps. my signature line seems very appropos at this moment.

because light travels faster than sound, some people appear to be
intelligent, until you hear them speak.

David Clymer wrote:> On Fri, 2008-12-19 at 13:14 -0800, Chaim Rieger wrote:

David Clymer wrote:

I’ve just installed RT 3.8.1 on Debian Etch.

Any guesses?

anything in the rt log file ?
/path/to/rt/var/log

configure RT_Siteconfig.pm to write there.

Chaim Rieger
www.jravel.com