Concise Spreadsheet Extension

Anyone know how to configure the Concise Spreadsheet Extension?
I am trying to use the extension as a means of creating a simple daily
activity report that can be emailed to management.

Thanks,

David
System Admin
RNS

Running RT 3.8.7

David,

If you’re going to email it, just set the Query up on a Dashboard. No
downloading, re-formatting or anything.

Kenn
LBNLOn Fri, Sep 17, 2010 at 2:47 PM, Sysadmin Sysadmin@ruralnetwork.net wrote:

Anyone know how to configure the Concise Spreadsheet Extension?
I am trying to use the extension as a means of creating a simple daily
activity report that can be emailed to management.

Thanks,

David
System Admin
RNS

Running RT 3.8.7

RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year – Learn how to get the most out of RT!

OK so this might work, but does anyone know how to create a query
for tickets created today?
I see you can select a date, but how would I do a query for " the
current days activity only, without having to go back and select "today"
from the calender each day?

Thanks,

David
System Admin
RNS

Running RT 3.8.7On 9/17/2010 4:11 PM, Kenneth Crocker wrote:

David,

If you’re going to email it, just set the Query up on a Dashboard. No
downloading, re-formatting or anything.

Kenn
LBNL

On Fri, Sep 17, 2010 at 2:47 PM, Sysadmin <Sysadmin@ruralnetwork.net mailto:Sysadmin@ruralnetwork.net> wrote:

 Anyone know how to configure the Concise Spreadsheet Extension?
I am trying to use the extension as a means of creating a simple
daily activity report that can be emailed to management.

Thanks,

David
System Admin
RNS

Running RT 3.8.7

RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!

RT Training in Washington DC, USA on Oct 25& 26 2010
Last one this year – Learn how to get the most out of RT!

Have you tried:
Created = ‘today’

You can build this in the search interface by selecting:
Created on today

Regards;
RoyFrom: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Sysadmin
Sent: 18 September 2010 00:34
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Concise Spreadsheet Extension

OK so this might work, but does anyone know how to create a query for tickets created today?
I see you can select a date, but how would I do a query for " the current days activity only, without having to go back and select “today” from the calender each day?

Thanks,

David
System Admin
RNS

Running RT 3.8.7