Complex search for users, as for tickets

RT Users
1

Is it possible in RT to :

  • do a search for users with some search parameters?
  • as for tickets, include this search within a dashboard ?

Thanks,
Gaston Huot

2

Does the absence of answers means that the answer is “no way to do complex
searches on users list” ?
I someone knows for sure that it is not possible, please tell me. Thanks.

View this message in context: http://requesttracker.8502.n7.nabble.com/Complex-search-for-users-as-for-tickets-tp59054p59111.html

3

I’m not aware of any functionality to search for users in the same manner
as tickets (i.e. using TicketSQL), or to save those searches. Since saving
user searches seems not possible, I would guess that showing users within
dashboards is also not possible.On 5 December 2014 at 01:49, huotg01 Gaston@huot.me wrote:

Does the absence of answers means that the answer is “no way to do complex
searches on users list” ?
I someone knows for sure that it is not possible, please tell me. Thanks.

–
View this message in context:
http://requesttracker.8502.n7.nabble.com/Complex-search-for-users-as-for-tickets-tp59054p59111.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.

4

Is it possible in RT to :

  • do a search for users with some search parameters?
  • as for tickets, include this search within a dashboard ?

If the search parameters are static you can write a new portlet [1]
which you can include in an dashboard.

Chris

[1]