Comment mandatory on resolve

RT Developers
1

Hi all,

there is any way to make comment on ticket mandatory on resolve,

BR

2

Hi all,
there is any way to make comment on ticket mandatory on resolve,

You just have to use a callback to force this.

But please:

  • stop cross-posting ro rt-users and rt-devel lists
  • stop resending your email when you don’t get a quick answer. This is a
    community user list where answer are given by the community itself.
    For commercial support, contact Bestpractical …

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