I have an interesting problem. I’m setting up our RT to handle emailed
comments, but I think I’m not doing something correctly. Here’s the
In our config.pm file, we have this:
In the main queue’s configuration in RT, we have the comment email address
set to ‘email@example.com’.
There is a ticket owned by person A. If person B adds a comment to it, RT
sends an email with the comment to A. However, the from (and reply-to)
address for the email is STILL ‘firstname.lastname@example.org’ - what we had it set
I’ve stopped and then started Apache since I made the config.pm changes…
Am I missing something?