But I getting this error:
[error]: Couldn’t load RT::Interface::Filter::TakeAction: Can’t
locate RT/Interface/Email/Filter/TakeAction.pm in @INC (@INC contains:
/opt/rt3/bin/…/local/lib /opt/rt3/local/plugins/RT-Extension-MergeUsers/lib
/opt/rt3/bin/…/lib /etc/perl /usr/local/lib/perl/5.10.0
/usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5
/usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl .
/etc/apache2) at /opt/rt3/bin/…/lib/RT/Interface/Email.pm line 1104.
If I copy
/opt/rt3/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm
to /opt/rt3/lib/RT/Interface/Email/Filter/TakeAction.pm , no error appear,
and I can use Stats: resolved command for example. But I cant get
CustomFields to work.
For example, I have a CF called Problem time.
So here is my message:
CF.{CProblem Time}: 12 40
My messagee…
But nothing happens to my Custom Field.
Any ideas? Do I really have to copy the file, or there is something else
that I have to do?
But I getting this error:
[error]: Couldn’t load RT::Interface::Filter::TakeAction: Can’t
locate RT/Interface/Email/Filter/TakeAction.pm in @INC (@INC contains:
/opt/rt3/bin/…/local/lib /opt/rt3/local/plugins/RT-Extension-MergeUsers/lib
/opt/rt3/bin/…/lib /etc/perl /usr/local/lib/perl/5.10.0
/usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5
/usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl .
/etc/apache2) at /opt/rt3/bin/…/lib/RT/Interface/Email.pm line 1104.
If I copy
/opt/rt3/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm
to /opt/rt3/lib/RT/Interface/Email/Filter/TakeAction.pm , no error appear,
and I can use Stats: resolved command for example. But I cant get
CustomFields to work.
For example, I have a CF called Problem time.
So here is my message:
CF.{CProblem Time}: 12 40
My messagee…
But nothing happens to my Custom Field.
Any ideas? Do I really have to copy the file, or there is something else
that I have to do?
But I getting this error:
[error]: Couldn’t load RT::Interface::Filter::TakeAction: Can’t
locate RT/Interface/Email/Filter/TakeAction.pm in @INC (@INC contains:
/opt/rt3/bin/…/local/lib /opt/rt3/local/plugins/RT-Extension-MergeUsers/lib
/opt/rt3/bin/…/lib /etc/perl /usr/local/lib/perl/5.10.0
/usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5
/usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl .
/etc/apache2) at /opt/rt3/bin/…/lib/RT/Interface/Email.pm line 1104.
If I copy
/opt/rt3/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm
to /opt/rt3/lib/RT/Interface/Email/Filter/TakeAction.pm , no error appear,
and I can use Stats: resolved command for example. But I cant get
CustomFields to work.
For example, I have a CF called Problem time.
So here is my message:
CF.{CProblem Time}: 12 40
My messagee…
But nothing happens to my Custom Field.
Any ideas? Do I really have to copy the file, or there is something else
that I have to do?
I changed line 200 from
last if $line !~ /^(?:(\S+)\s*?:\s*?(.)\s?|)$/;
to:
last if $line !~ /^(?:(.+)\s*?:\s*?(.)\s?|)$/;
and there is no C before custom fields name ( at least in version 0.07 ) of commandbymail.
I believe this is already fixed in the 0.08_01 development release.
I have installed CommandByMail plugin, and added these lines do RT_SiteConfig.pm:
Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction));
Set(@Plugins,(qw(RT::FM RT::Extension::CommandByMail)));
Do you have another @Plugins line, possibly something involding
RT::Extension::MErgeUsers? Your @INC below makes no mention of RT-FM
or RT-Extension-CommandByMail
Do you have another @Plugins line, possibly something involding
RT::Extension::MErgeUsers? Your @INC below makes no mention of RT-FM
or RT-Extension-CommandByMail
But I getting this error:
[error]: Couldn't load RT::Interface::Email::Filter::TakeAction:
Can’t locate
RT/Interface/Email/Filter/TakeAction.pm in @INC (@INC contains: