Command line?

RT Users
1

Should this have worked?

zeus:jkikpole>/usr/local/rt-3.2.2/bin/rt show -t ticket -f id,subject,status 1
Password:
rt: Server error: Not Found (404)
zeus:jkikpole>

 What password is it prompting for?  I've tried my Unix account's password

and the MySQL user’s password. Same results for either.

                                                   Thanks in advance,
                                                   Jaime

Network Administrator
Cairo-Durham Central School District
http://cns.cairodurham.org

2 
 Should this have worked?

zeus:jkikpole>/usr/local/rt-3.2.2/bin/rt show -t ticket -f id,subject,status 1
Password:
rt: Server error: Not Found (404)
zeus:jkikpole>

 What password is it prompting for?  I've tried my Unix account's password

and the MySQL user’s password. Same results for either.

Your RT userid and password. See the wiki for more info.

Andy Harrison

3

Your RT userid and password. See the wiki for more info.

I did.  The shell's user's username is "jkikpole".  One of the

passwords that I entered is the password for the RT user “jkikpole”.
It didn’t work.

						Jaime
4

At Wednesday 1/19/2005 08:18 PM, Jaime Kikpole wrote:>On Jan 19, 2005, at 7:21 PM, Andy Harrison wrote:

Your RT userid and password. See the wiki for more info.

    I did.  The shell's user's username is "jkikpole".  One of the

passwords that I entered is the password for the RT user “jkikpole”.
It didn’t work.

Jaime,

The 404 suggests that the rt client did get a response from the server but
the uri was not found. Anything in the web server log?

You may want to try using the perl debugger to see what uri was sent in the
request - then see what happens if you type that into a web browser.

Steve