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We’ve been using RT for a couple months now quite happily, I just have a
small feature request to make. One thing that I noticed is that during
back-and-forth correspondence with people through email, the length of
the quoted text in people’s replies grows very large. I’m talking about
the lines they’re replying to that start with one or more '>'
characters. Gmail has a nice feature where it will collapse all that
text automatically, but let you click on a button to expand it if you
want. Would it be possible to add a feature like this to RT? I’ve
looked around a bit and not seen any discussion on this before.
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