Code error following http://requesttracker.wikia.com/wiki/QuickTicket

RT Users
1

Found this link to help me put custom fields into the QuickCreate portlet.

Followed all along well.

Get the following error on compile. Anyone have any idea what I might be doing wrong.

Line in question line 86 which reads var defaultQueue = ‘<% $defaultQueue %>’;

});
var defaultQueue = ‘<% $defaultQueue %>’;
if(defaultQueue == “”) {
defaultQueue = jQuery(‘#quick-ticket’).find(‘.select-queue[name=Queue]’).children().first().text();
}
updateCustomFields(defaultQueue);

 });

Error log is:

torrepo:/opt/rt4/var # [Fri Mar 15 18:11:56 2013] [error]: Error during compilation of
/n/software/linux/servers/rt4/local/html/Elements/QuickTicket:
Global symbol “$defaultQueue” requires explicit package name at
/n/software/linux/servers/rt4/local/html/Elements/QuickTicket line 86.

Stack:
[/usr/lib/perl5/site_perl/5.10.0/HTML/Mason/Interp.pm:450]
[/usr/lib/perl5/site_perl/5.10.0/HTML/Mason/Request.pm:1127]
[/usr/lib/perl5/site_perl/5.10.0/HTML/Mason/Request.pm:1060]
[/usr/lib/perl5/site_perl/5.10.0/HTML/Mason/Request.pm:1239]
[/n/software/linux/servers/rt4/share/html/Elements/MyRT:95]
[/n/software/linux/servers/rt4/local/html/index.html:78]
[/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:634]
[/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:335]
[/n/software/linux/servers/rt4/share/html/autohandler:53] (/opt/rt4/sbin/…/lib/RT/Interface/Web/Handler.pm:208)

[ARC]http://www.arcproductions.com/

Ray Corbett Technology Projects Manager

p: 416.682.5200 x5232 | f: 416.682.5209
Arc Productions Ltd. | 230 Richmond Street East | Toronto, ON M5A 1P4
www.arcproductions.comhttp://www.arcproductions.com

2

The link to the wiki is:

http://requesttracker.wikia.com/wiki/QuickTicket#Add_custom_fields_to_portletFrom: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Raymond Corbett
Sent: Friday, March 15, 2013 3:01 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Code error following http://requesttracker.wikia.com/wiki/QuickTicket

Found this link to help me put custom fields into the QuickCreate portlet.

Followed all along well.

Get the following error on compile. Anyone have any idea what I might be doing wrong.

Line in question line 86 which reads var defaultQueue = ‘<% $defaultQueue %>’;

});
var defaultQueue = ‘<% $defaultQueue %>’;
if(defaultQueue == “”) {
defaultQueue = jQuery(‘#quick-ticket’).find(‘.select-queue[name=Queue]’).children().first().text();
}
updateCustomFields(defaultQueue);

 });

Error log is:

torrepo:/opt/rt4/var # [Fri Mar 15 18:11:56 2013] [error]: Error during compilation of
/n/software/linux/servers/rt4/local/html/Elements/QuickTicket:
Global symbol “$defaultQueue” requires explicit package name at
/n/software/linux/servers/rt4/local/html/Elements/QuickTicket line 86.

Stack:
[/usr/lib/perl5/site_perl/5.10.0/HTML/Mason/Interp.pm:450]
[/usr/lib/perl5/site_perl/5.10.0/HTML/Mason/Request.pm:1127]
[/usr/lib/perl5/site_perl/5.10.0/HTML/Mason/Request.pm:1060]
[/usr/lib/perl5/site_perl/5.10.0/HTML/Mason/Request.pm:1239]
[/n/software/linux/servers/rt4/share/html/Elements/MyRT:95]
[/n/software/linux/servers/rt4/local/html/index.html:78]
[/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:634]
[/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:335]
[/n/software/linux/servers/rt4/share/html/autohandler:53] (/opt/rt4/sbin/…/lib/RT/Interface/Web/Handler.pm:208)

[ARC]http://www.arcproductions.com/

Ray Corbett Technology Projects Manager

p: 416.682.5200 x5232 | f: 416.682.5209
Arc Productions Ltd. | 230 Richmond Street East | Toronto, ON M5A 1P4
www.arcproductions.comhttp://www.arcproductions.com

3

I’ve updated the Wiki to fix some or all of the problems on that page. It
seems to be working for me.On Fri, Mar 15, 2013 at 3:56 PM, Raymond Corbett < Raymond.Corbett@arcproductions.com> wrote:

The link to the wiki is:****

http://requesttracker.wikia.com/wiki/QuickTicket#Add_custom_fields_to_portlet

From: rt-users-bounces@lists.bestpractical.com [mailto:
rt-users-bounces@lists.bestpractical.com] On Behalf Of Raymond Corbett
Sent: Friday, March 15, 2013 3:01 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Code error following
http://requesttracker.wikia.com/wiki/QuickTicket**

Found this link to help me put custom fields into the QuickCreate portlet.

Followed all along well. ****

Get the following error on compile. Anyone have any idea what I might
be doing wrong. ****

Line in question line 86 which reads var defaultQueue = ‘<%
$defaultQueue %>’;****

});****

    var defaultQueue = '<% $defaultQueue %>';****

    if(defaultQueue == "") {****

        defaultQueue =

jQuery(‘#quick-ticket’).find(‘.select-queue[name=Queue]’).children().first().text();

    }****

    updateCustomFields(defaultQueue);****

 });****

Error log is:****

torrepo:/opt/rt4/var # [Fri Mar 15 18:11:56 2013] [error]: Error during
compilation of****

/n/software/linux/servers/rt4/local/html/Elements/QuickTicket:****

Global symbol “$defaultQueue” requires explicit package name at****

/n/software/linux/servers/rt4/local/html/Elements/QuickTicket line 86.****

Stack:****

[/usr/lib/perl5/site_perl/5.10.0/HTML/Mason/Interp.pm:450]****

[/usr/lib/perl5/site_perl/5.10.0/HTML/Mason/Request.pm:1127]****

[/usr/lib/perl5/site_perl/5.10.0/HTML/Mason/Request.pm:1060]****

[/usr/lib/perl5/site_perl/5.10.0/HTML/Mason/Request.pm:1239]****

[/n/software/linux/servers/rt4/share/html/Elements/MyRT:95]****

[/n/software/linux/servers/rt4/local/html/index.html:78]****

[/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:634]****

[/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:335]****

[/n/software/linux/servers/rt4/share/html/autohandler:53]
(/opt/rt4/sbin/…/lib/RT/Interface/Web/Handler.pm:208)****

[image: ARC] http://www.arcproductions.com/****

Ray Corbett Technology Projects Manager*

p:** *416.682.5200 x5232 | f: 416.682.5209
Arc Productions Ltd. | 230 Richmond Street East | Toronto, ON M5A 1P4
www.arcproductions.com ****

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