Lars
I might be wrong but I don’t think the cli cater for rights (groups or users),
I find the clicky clicky web interface annoying in particular when adding few users or few groups etc etc … and to avoid that I ‘ve written scripts using the rt api (so its database/rt conformed) ….
My scripts are heavily customised for our business , I am willing to share but I would need to do a lot of stripping first, to save my time if you want to have a go yourself I use:
sub Addtogroup {
my $uid = shift ; #This should be the user id , so you need to pull it out using RT::User->new(RT::SystemUser)->Load
my $group = “Group_NAME_HERE”;
my $g = RT::Group->new(RT::SystemUser);
$g->LoadUserDefinedGroup($group);
unless ($g->id) {
print “error loading group \n”;
return undef;
}
my ($gidm,$msg) = $g->AddMember($uid);
if ($gidm == 0) {
print “error adding user to group $msg\n”;
}
return 1;
}
And for rights, I have something like:
my @rights = (‘DeleteTicket’,‘AssignCustomFields’,‘OwnTicket’,‘TakeTicket’);
my $qobject = new RT::Queue(RT::SystemUser);
$qobject->Load($queue);
my $gobject = new RT::Group (RT::SystemUser);
$gobject->LoadUserDefinedGroup($group);
my $gid = $gobject->Id;
my $principal = RT::Principal->new($RT::SystemUser);
$principal->Load($gid);
foreach my $right (@rights) {
next unless ($right);
my ($val, $msg) = $principal->GrantRight(Object => $qobject, Right => $right);
push (@results, $msg);
}
Regards;
RoyFrom: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Lars Reimann
Sent: 01 March 2011 13:30
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Modifying stuff with CLI, especially rights
Hi all,
i’ve done some digging since we are having the need to alter / edit stuff within RT programatically via the built-in CLI.
However, I find the general documentation sparse and can only agree with previous questions which have gone unanswered / unsolved.
Modifying stuff such as rights for a user should be possible with CLI, but syntax and method is still unknown (at least to me) after a close look at things.
What we (and basically other users) need would be the approach to add users to specific groups and modify access rights for those groups (its a pain to clicky clicky on the web-interface for admins).
I understand that the CLI is basically a wrapper for the underlying perl code. I would rather use the CLI to be database conform / rt conform than devising a way to solve my problems in an unclean way.
Please update / tell us more about solving things via the CLI.
Updating the Wiki may be also a good step, but that can also be done by me, once the general approach / scope is clear.
e.g. References:
Batch Rights modification with CLIhttp://www.gossamer-threads.com/lists/rt/users/90712?search_string=rights%20cli;#90712 Dec 10, 2009, 6:49 AM
Using CLI to modify group rights on a queue - is it possible? http://www.gossamer-threads.com/lists/rt/users/84106?search_string=rights%20cli;#84106 Mar 20, 2009, 9:44 AM
greetings,
l.r.