I’ve just been playing with the “CloneTicket-WithData” extension
with our test server, running RT 3.6.11. One puzzle: why
do the Pretask, Clone and Posttask links appear twice in
each email in the ticket history? That is, the action list
is now:
[Reply][Comment][Pretask][Clone][Posttask][Pretask][Clone][Posttask]
In the blue bar at the top, Pretask, Clone and Posttask only
appear once.
Any help or pointer to further documentation appreciated.
John Bartelt
SLAC National Accelerator Laboratory