Clicking on a requestor in ticket display gives blank page

RT Users
1

Hello,

We are storing lots of contact detail in RT to use to contact
requestors. When a ticket is displayed and I, as SuperUser, click “More
about this user”, I can view all their details. Which right to I need
to add in order that the regular (i.e. non-Super Users) users can do
this? I have already added AdminUsers to the group, but this has not
made a difference.

TIA,

Stewart
Stewart Tranter
Computing Services
Loughborough University

E: s.g.tranter@lboro.ac.uk
W: http://www.lboro.ac.uk/computing/
T: +44 (0) 1509 223719
F: +44 (0) 1509 223989

2

I could be wrong, you’ll have to test this…but I think the right is:
ShowConfigTab

Stewart Tranter wrote: