CLI 2.0.9, --create does not seem to work with --keywords. Keywords are
ignored on ticket creation (not added.)
I have tried both:
echo “body” | /local/rt2/bin/rt --create --status=new --subject=‘test
subject’ --queue=‘Network’ --priority=3 --noedit --comment --source - --key
words=Location/DFW
and:
echo “body” | /local/rt2/bin/rt --create --status=new --subject=‘test
subject’ --queue=‘Network’ --priority=3 --noedit --comment --source - --key
words=+Location/DFW
Of course, the following adds the location properly:
/local/rt2/bin/rt --id=2700 --keywords=+Location/DFW
Broken, not meant to do this (contrary to rt --help), or forgot to be added?
It would be very helpful to be able to create a ticket in this manner, using
a single command line…
thanks!
bill
Create with keywords and search by keywords aren’t currently available in the CLI.
Patches or consulting dollars to get this fixed are greatly appreciated.On Tue, Dec 18, 2001 at 07:02:43PM -0700, Bill Petrisko wrote:
CLI 2.0.9, --create does not seem to work with --keywords. Keywords are
ignored on ticket creation (not added.)
I have tried both:
echo “body” | /local/rt2/bin/rt --create --status=new --subject=‘test
subject’ --queue=‘Network’ --priority=3 --noedit --comment --source - --key
words=Location/DFW
and:
echo “body” | /local/rt2/bin/rt --create --status=new --subject=‘test
subject’ --queue=‘Network’ --priority=3 --noedit --comment --source - --key
words=+Location/DFW
Of course, the following adds the location properly:
/local/rt2/bin/rt --id=2700 --keywords=+Location/DFW
Broken, not meant to do this (contrary to rt --help), or forgot to be added?
It would be very helpful to be able to create a ticket in this manner, using
a single command line…
thanks!
bill
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