To list,
Our testing of 3.8.7 is working nicely, with only a few bugs. We noticed
that although th Query works well with Custom FIelds, etc. we can’t get
a pie or bar chart to show. We thought those were automatically included
in the RT download. Is there an extension we need to install? Our
RT_SiteConfig.pm Plugin look slike this “Set(@Plugins,(qw(RTx::Calendar
RT::Authen::ExternalAuth)));”. Is the graph ability installed and we
just need to put something in the plugin?
Thanks.
Kenn
LBNL
To list,
Our testing of 3.8.7 is working nicely, with only a few bugs. We noticed
that although th Query works well with Custom FIelds, etc. we can’t get
a pie or bar chart to show. We thought those were automatically included
in the RT download. Is there an extension we need to install? Our
RT_SiteConfig.pm Plugin look slike this “Set(@Plugins,(qw(RTx::Calendar
RT::Authen::ExternalAuth)));”. Is the graph ability installed and we
just need to put something in the plugin?
Those graphs needs GD::Graph perl module. RT should warns you if you ran
“./configure --enable-gd”. You can just install this perl module now and
restart your webserver, graphs should be there.
There is also another kind of graphs to show tickets dependencies (see
graph link on top rights of “links” box in a ticket display page). Those
kind of graphs require Graphviz perl support (see ./configure
–enable-graphviz).