Chart link with double slash in dashboard

Hi,

when I open a saved chart over dashboard the edit menu “Edit Search
Advanced Show Results…” is not showing up. After comparing with
saved searches view I’ve noticed that the link in Dashboard to this
chart have a second slash between hostname and Search - looking like
following:

https://rt.company.com//Search/Chart.html?ChartStyle=bar&Format=&PrimaryGroupBy=Owner.RealName&Query=Queue%20%3D%20’COMPANY%3A%3ACIT%3A%3AInfrastructure’%20AND%20(%20%20Status%20%3D%20’resolved’%20)%20AND%20Resolved%20>%20’7%20days%20ago’&SavedSearchId=RT%3A%3AGroup-8498-SavedSearch-88160&SearchType=Chart

When I manually remove the second slash the edit menu appears again.
The link is builded wrongly only for charts, normal saved searches
don’t have this second slash. I checked my config files, also tried rt
4.0.5 - with same result.

It looks like a bug in RT for me but maybe it’s something wrong with
my config. Anyone can confirm this problem as well?

Thanks in advance,

Ivan

It looks like a bug in RT for me but maybe it’s something wrong with
my config. Anyone can confirm this problem as well?

Send your RT_SiteConfig.pm and apache conf otherwise we can’t know if
it’s a config problem.

Here are the config files, as I said it happens only in the collection
of charts in a dashboard, if I load a chart directly the edit bar is
appearing normally in both 4.0.2 and 4.0.5. What I also found out that
if I do a quicksearch in RT 4.0.2 I don’t get the edit bar, in RT
4.0.5 it shows up.2012/3/29 Thomas Sibley trs@bestpractical.com:

On 03/29/2012 05:12 AM, Givano wrote:

It looks like a bug in RT for me but maybe it’s something wrong with
my config. Anyone can confirm this problem as well?

Send your RT_SiteConfig.pm and apache conf otherwise we can’t know if
it’s a config problem.

default.txt (900 Bytes)

default-ssl.txt (1.56 KB)

RT_SiteConfig.pm (15 KB)

Hello Thomas,

could you already find something?

BR, Ivan2012/3/29 Givano givano@gmail.com:

Here are the config files, as I said it happens only in the collection
of charts in a dashboard, if I load a chart directly the edit bar is
appearing normally in both 4.0.2 and 4.0.5. What I also found out that
if I do a quicksearch in RT 4.0.2 I don’t get the edit bar, in RT
4.0.5 it shows up.

2012/3/29 Thomas Sibley trs@bestpractical.com:

On 03/29/2012 05:12 AM, Givano wrote:

It looks like a bug in RT for me but maybe it’s something wrong with
my config. Anyone can confirm this problem as well?

Send your RT_SiteConfig.pm and apache conf otherwise we can’t know if
it’s a config problem.